Any questions? Call Us 0121 285 1188

High Quality

Specialists in Waterproof covers and bags

Boat Covers

Boat and Outboard engine covers

Caravan & Camping

Caravan, Motorhome, Camping Covers & Bags

Mobility

Scooters, wheelchairs covers and bags

Frequently Asked Questions

We get a lot of questions regarding our products, so hopefully, some of the answers below will be of use to you. If not please do get in touch and the team will be happy to assist.

IS THERE ANY POSSIBILITY TO SHIP MY ORDER ABROAD?
DO YOU ACCEPT RETURNS?

Yes we are always more than happy to have items returned.

We always ask for items to be returned in the new condition that they were received, ie, no marks, or stains and packed as the item was when it was received.

The return address is below:

THE RANDOM CO

FAO: JULIE

UNIT 4A CRADLEY ENTERPRISE CENTRE 2

MAYPOLE FIELDS, HALESOWEN

WEST MIDLANDS, B63 2QB

We advise for items to be sent back needing a signature as this is your proof of return for the refund.

HOW DO I USE A PROMOTIONAL CODE?

Look out for the promotional code offer that will be coming soon! Once one is active you will be able to add the promo code when you check out.

I RUN A COMPANY AND I WOULD LIKE TO RECEIVE AN INVOICE?

Yes, if you email us at info@ducksback.co.uk and request an invoice, we can electronically send you an invoice.

Our Information

Address:
Ducksback®
The Random Company UK Ltd
Cradley Enterprise Centre
Maypole Fields
Halesowen
B63 2QB
Phone: 0121 285 1188
Email :  info@ducksback.co.uk

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