Frequently Asked Questions
We get a lot of questions regarding our products, so hopefully, some of the answers below will be of use to you. If not please do get in touch and the team will be happy to assist.
IS THERE ANY POSSIBILITY TO SHIP MY ORDER ABROAD?
Yes we do ship to European countries. Please select your country when purchasing your item(s). If the country you wish to have your item(s) shipped to is not shown, please email us at email@example.com.
DO YOU ACCEPT RETURNS?
Yes we are always more than happy to have items returned.
We always ask for items to be returned in the new condition that they were received, ie, no marks, or stains and packed as the item was when it was received.
The return address is below:
THE RANDOM CO
UNIT 4A CRADLEY ENTERPRISE CENTRE 2
MAYPOLE FIELDS, HALESOWEN
WEST MIDLANDS, B63 2QB
We advise for items to be sent back needing a signature as this is your proof of return for the refund.
HOW DO I USE A PROMOTIONAL CODE?
Look out for the promotional code offer that will be coming soon! Once one is active you will be able to add the promo code when you check out.
I RUN A COMPANY AND I WOULD LIKE TO RECEIVE AN INVOICE?
Yes, if you email us at firstname.lastname@example.org and request an invoice, we can electronically send you an invoice.